Metropolitan France and EU
- Coffee orders are prepared and delivered to the carrier within 24 hours, Monday to Friday (excluding public holidays).
- Our partner Colissimo undertakes to deliver packages within 2 working days in mainland France, and 3 to 4 working days in European Union countries.
- Orders for espresso machines are prepared and dispatched by our logistics partner. Packages are dispatched and delivered within 3 to 5 working days in mainland France, and a little longer outside France. A person must be present at the delivery address to receive the parcel.
- Delivery by Colissimo Relais is free for orders of 30 euros (incl. VAT) and over 40 euros (incl. VAT) by Colissimo with or without signature.
- For all other purchases, a delivery charge applies (between €4.56 and €10.13 depending on the weight of the parcel and the delivery option chosen).
- Shipping costs include preparation, packaging and postage. Preparation costs are fixed, while shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Rest of the world
For delivery to the rest of the world: contact us for a customized quote. You are responsible for any administrative or customs charges.